Our valued customers should read and understand our Refund Policy, which is listed below.

We make sure that refunds are made in order to provide the best service possible, ensuring that clients get the most out of every transaction. We make every effort to provide high-quality services that complement our valued customers’ businesses in every way. We reimburse payments in any custom design project as a favour to the client, but our internal management has the right to approve any customer’s refund request.

New Accounts in web design are covered by a 30-day money back guarantee, under which we will reimburse your money if you are unhappy with our work. If a client is not totally satisfied with our services, we can give a refund, which takes up to 30 working days to process and is credited to the client’s account via credit card or direct deposit.

All refunds will be sent to the original purchaser in the same bank account that was used to make the purchase. Since the domain provider is always a third-party global server, dues for Domain Name Registration / Domain Transfer or any other HOSTING related services are not refundable.

All new domain names acquired are final sales and cannot be refunded because they are in third-party hold, and you are the sole owner of the domain name. Because the domain names are transferable, those organisations cannot issue refunds.

Web Hosting has a 30-day money-back guarantee, which ends only if you are dissatisfied with our services at any time.

Primewebsmart.com services are delivered at the time of purchase registration through our services upon full payment, and refunds are not manipulated because they are not in our control.